Refund policy

Return & Refund Policy

We accept returns within 14 days of delivery. To be eligible for a return, items must be unused, in their original condition, and in original packaging.

To initiate a return, please contact us at [your email] with your order number and reason for return. We will provide instructions on how to return your item.

Customers are responsible for return shipping costs unless the item received was damaged or incorrect.

Once we receive and inspect your return, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed to your original payment method within 5–10 business days.

Non-returnable items include:

  • Sale items

  • Gift cards

  • Customized products

If your item arrives damaged or defective, please contact us within 48 hours of delivery with photos of the issue.